No fix-No Fee! That’s Our Guarantee**
From $23.95 per fix.
Technology advice and support for most internet enabled gadgets such as computers, smart TV’s, smartphones and tablets (eg Apple iPad). Common software such as iTunes, Internet Explorer, Firefox, Anti Virus and MS Office. Compare package options below to help identify the best plan for your needs.
Access our experts over the phone or online.[powr-ecommerce id=4d42b6f3_1526359893376]
SERVICE DESCRIPTIONS FOR TECH SUPPORT OPTIONS[powr-tabs id=4b8ef21a_1526268810] [powr-tabs id=776f2b7c_1530749754369] [powr-tabs id=08f342d4_1526361878718] [powr-chat id=63699dc2_1526266208932] [powr-button id=971cc56c_1527210948416] [powr-popup id=af482a15_1526423389600]
**What’s not included?
- No fix, no fee applies to Once Off Services Only. If we cant fix it,we’ll credit your account for the next service you ask us to do
- 24/7 Phone and online support for Once Off Services. Office hours only
- Support Platinum services are not available for some devices and software. The cost of any software/hardware is not included in the price of the service and you are responsible for any data charges. Information about pricing.
- *”No fix, no fee “applies to Platinum Once Off Services only, and not annual subscriptions.
- No refunds available for annual subscription
- Other Information Fair usage policy Use of this service is governed by a fair usage policy, which deals with excessive use. For further details visit Sapoort.com/customer-terms Billing
Complaints or disputes If you have a problem or complaint about your service, go to Sapoort.com/complaints where you’ll find full contact details and information about how to resolve it. Further investigation If we can’t resolve your complaint to your satisfaction, you can contact the Telecommunications Industry Ombudsman by phone on 1800 062 058. For full contact information, visit tio.com.au/about-us/contact-us